Returns and Exchanges Policy:

Thank you for choosing J4 A Design By Jini. We are committed to providing you with quality products and a seamless shopping experience. Please review our Returns and Exchanges policy below.

  1. Refunds: We regret to inform you that we do not offer refunds for any purchases. All sales are final. We recommend reviewing your order carefully before completing your purchase.

  2. Damaged Items: In the rare event that you receive a damaged item, we understand the importance of swift resolution. To initiate a claim for a damaged item, we request customers to film the unboxing of the package. Please contact our customer support team within 7 days of delivery, providing the video and order details for prompt assistance.

  3. Exchanges: We do offer exchanges for eligible items. If you wish to exchange a product, please contact our customer support within 7 days of delivery. To streamline the process, customers are required to cover the shipping charges for the exchange.

  4. Exchange Procedure:

    • Contact our customer support team with your exchange request and order details.
    • Ship the item(s) back to us in their original condition and packaging.
    • Once received, we will inspect the item(s) and process the exchange.
    • Shipping charges for the exchange will be the responsibility of the customer.

  5. Conditions for Exchanges:

    • Exchanges must be initiated within 7 days of delivery.
    • Items must be in their original condition and packaging.
    • The customer is responsible for the shipping charges associated with the exchange.

  6. Contact Us: For any concerns, questions, or to initiate a return or exchange, please contact our customer support team at j4designbyjini@gmail.com or +91 6238 020 488.

J4 A Design By Jini values your satisfaction, and we appreciate your understanding of our returns and exchanges policy. If you have any further inquiries, our customer support team is here to assist you.

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